Privacy policy

What we collect

• Account: email, display name, avatar if you add one, sign-in method.
• Usage: your questions, chats, projects, uploaded files, which library pages you read, and the token counts each answer used. Token counts drive your allowance.
• Billing: Razorpay order and payment ids, amount, currency, the state you select for the GST invoice, and the email your receipt goes to. Card and UPI details stay with Razorpay; we never see them.
• Technical: IP address, browser, and cookies for your session, currency and region in the app. Google Analytics on both sites, and the LinkedIn and Meta ad tags, all of which set cookies only if you allow it.
• Bootcamp updates: the email you leave on the training page to hear the new dates. It gets a confirmation now and the dates when they are set, nothing else.

Why

To run the service, meter your allowance, take payments and send receipts, keep the service secure, and, only if you ask for it, send the ProUX email.

ProUX sends an occasional email about new UX patterns and what we have published. It is not automated and it is not daily. It goes only to people who asked for it when they bought or in Settings, and every one carries a one-click unsubscribe that takes effect immediately.

Who processes it

• Supabase (database and sign-in), Vercel (hosting), Razorpay (payments), Resend (transactional email).
• AI providers that generate answers: Anthropic, Google and OpenAI. Your prompt and the library passages it cites are sent to them under their API terms.

We do not sell personal data to anyone.

Analytics and cookies

• Change your mind with the button below. It withdraws your consent, deletes the analytics and ad cookies and asks you again. You are also asked again whenever this policy changes.
• When you choose Accept or Reject we keep a record of it: what you chose, when, which version of this policy you saw, a country guessed from your time zone when it can be, and a random identifier stored in the cookie. That identifier is pseudonymous, not anonymous: it carries no name, email or account, but while the cookie is in your browser it can be linked back to your own choices. We keep these records for as long as we rely on the consent, so that we can show what you agreed to and when. A withdrawal is recorded the same way.
• The app at ask.proux.design sets proux_currency and proux_region without asking, so the checkout can price in your currency and put the right state on a GST invoice. They carry no identifier and are not used to track you. The website at proux.design sets neither.
• ProUX also uses Vercel Web Analytics and Vercel Speed Insights, which count page views and page speed without cookies and without identifying anyone.

proux.design and ask.proux.design use Google Analytics. It shows which pages people read and which links they use. Until you choose, nothing is stored in your browser for analytics. Google gets a signal for each page and each checkout step, including the price and new sign-ups, plus some actions such as scrolling to the end or starting a form. All without cookies. Each signal carries the time, your browser and the page you came from. Like any web request, it also carries your IP address. No cookie ties these signals to you. Their only identifier is a random number that changes each time the page loads. If you arrived from an ad, they also carry that ad's click id. If you reject, no analytics cookie is set, and any from an earlier Accept are deleted. Google still receives the signals described above, without cookies.

If you accept, Google Analytics sets two cookies in your browser and records the pages you visit, roughly where you are from your IP address, and which site or ad sent you. We do not upload your email or any account detail to it.

The app at ask.proux.design uses the same Google Analytics under the same choice. You are asked once, and your answer covers both sites. On the app it also counts checkout steps, purchases and new accounts. On the app, links to your projects and chats reach Google with their ids removed. It never receives your email, your name, your chats or your files.

Both sites also carry the LinkedIn Insight Tag and the Meta Pixel, so we can see which of our ads on LinkedIn, Instagram or Facebook brought you here, and which visits led to a sign-up or a purchase. Neither loads until you accept. If you accept, each sets a cookie of its own in your browser, Meta's _fbp and LinkedIn's li_fat_id, and receives the pages you visit, your IP address and browser, and any sign-up, checkout or purchase, with the amount. Neither receives your email or your name from us. LinkedIn and Meta also use what they receive under their own privacy policies. If you reject, neither loads, and any cookie from an earlier Accept is deleted. If you arrive from one of those ads, the ad's click id waits in this tab until you decide, travels with you into the app at ask.proux.design, and is dropped if you reject.

Change your cookie choice

How long, and your rights

We keep your data while your account exists. Write to us to see, correct or delete it, or to close the account. Every marketing email has an unsubscribe link, and the same switch is in Settings.

The email you enter at checkout creates your account and receives your receipt. We keep it while the account exists. Close the account and it goes with it. Payment records we keep for as long as Indian tax law requires.

The email you leave for bootcamp dates stays on that list until you ask us to remove it. Write to us and it goes.

Contact: hey@proux.design.